Privacy Policy

MeshCouture ("the Studio", "we", "us") is a digital garment design studio providing 3D garment design, virtual sampling, and digital fitting services. For the purposes of applicable data protection law, MeshCouture is the data controller for personal data collected through this website and in the course of client engagements, unless a written agreement states otherwise.

You can reach the Studio about any privacy matter at admin@novahubs.shop.

We collect only what the work requires:

• Contact data — your name, email address, and company name when you write to us or submit an inquiry.
• Project data — sketches, tech packs, measurement charts, and other materials you send so we can scope and deliver the work.
• Correspondence — the content and metadata of emails exchanged with the Studio.
• Technical data — standard server logs (IP address, browser type, pages visited, timestamps) generated when you browse this website.

We do not collect payment card details on this website, we do not run advertising trackers, and we do not buy or rent personal data from third parties.

• To respond to inquiries and prepare project proposals.
• To perform contracts — delivering design services, revisions, and support.
• To administer the Studio — invoicing, bookkeeping, and record keeping.
• To keep this website secure and understand, in aggregate, how it is used.
• To comply with legal obligations, including tax and accounting rules.

We do not use client project materials to train machine-learning models, and we do not publish or reference your work in our portfolio without written permission.

Where data protection law requires a legal basis, we rely on: your consent (for optional communications); performance of a contract or pre-contractual steps at your request; our legitimate interests in running and securing the Studio, balanced against your rights; and compliance with legal obligations. The specific basis may vary with the laws of [Jurisdiction] and will be documented on request.

We share personal data only with service providers who help us operate — email hosting, cloud storage, and accounting providers — each bound by contract to protect your data and process it only on our instructions. We do not sell personal data. We may disclose data where required by law, court order, or to protect the rights and safety of the Studio and others.

Some of our service providers process data outside your country. Where transfers occur, we rely on recognized safeguards such as standard contractual clauses or adequacy decisions, as required by the laws of [Jurisdiction].

Inquiry correspondence is kept for up to 24 months. Client project records are retained for the duration of the engagement plus the period required by tax and contract law in [Jurisdiction], after which they are securely deleted. Server logs are rotated and deleted on a rolling basis.

We apply technical and organizational measures appropriate to a studio of our size: encrypted transport, access controls, and least-privilege access to project files. No method of transmission or storage is perfectly secure; if a breach affects your data, we will notify you and the relevant authority where the law requires.

Depending on the laws of [Jurisdiction], you may have the right to access, correct, delete, or restrict the processing of your personal data; to data portability; to object to processing based on legitimate interests; and to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with the supervisory authority in [Jurisdiction].

To exercise any of these rights, email admin@novahubs.shop. We respond within the timeframe required by applicable law.

This website uses no analytics or advertising cookies. Only strictly necessary technical storage may be used to deliver the site. If that changes, this policy will be updated before any new cookie is set.

Our services are directed at fashion businesses and professionals. We do not knowingly collect personal data from children under the age defined by the laws of [Jurisdiction]. If you believe a child has provided us data, contact us and we will delete it.

We may update this policy to reflect changes in our practices or the law. Material changes will be noted on this page with a revised "last updated" date. Continued use of the website after an update constitutes acknowledgment of the revised policy.

Questions, requests, or complaints about this policy: admin@novahubs.shop.